Jewellery & Shipping Info

PRODUCTION

House On Fire jewellery is locally produced on a small scale in Sweden. Because of this we have a production time of 2-3 weeks. It also allows for custom sizes to be ordered, we can hook you up! If you need your order quicker than that, send us an email at hello@houseonfirejewellery.com and we'll let you know if it's possible. All jewellery is made from 925 sterling silver and most pieces come with a layer of oxidation. With wear the oxidation will change and might become lighter over time. It’s always possible to have a new layer applied and we’d be happy to do it for you.

 

HANDCRAFTED

Since all pieces are handcrafted there might be small differences between the pictures shown and the one you receive. That is the beauty of handmade jewellery! All pieces will be of the same great quality and everything is checked before being sent out. If anything were to happen to your jewellery, either through production fault or because of life, please contact us and we’ll repair it for you. House On Fire jewellery should last a lifetime!

 

SHIPPING

Yes, we ship worldwide! House On Fire is based in Sweden, where all the orders are shipped from. The time of delivery will vary based on your country. Some guidelines for the shipping: Scandinavia 1 week, Europe 1-2 weeks, North and South America 1-2 weeks, Asia 2-3 weeks, Africa 2-3 weeks and Oceania 2-3 weeks. Shipping cost is €3 in Denmark and €6 to the rest of the world.

 

RETURNS

If for any reason your new jewellery isn’t right for you, you can return it within 30 days. Always contact us before a return. The jewellery needs to be unworn for a return to be valid. You will receive a refund or store credit. The amount will not include the cost of shipping or return shipping. We suggest adding tracking to your return package to ensure its safe arrival.

 

INTERNATIONAL

International non-EU customers might be subject to local tariffs or fees that are out of our hands. We hope you still find your purchase worth it, but suggest checking your country’s import laws before ordering to avoid unexpected costs.